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About cancellation, returned goods

・As a general rule, about the order that I took formally, I cannot accept the cancellation from a customer.
・About the order from the customer that return of goods by the receipt refusal is frequent by cancellation by the absenteeism, I may cancel it by our judgment.
■Returned goods, exchange
・In the case of customer convenience: As a general rule, about the order that I took formally, I cannot accept returned goods, the exchange.
・Poor product, damage, damage: When product overs and shorts and a different product arrive, I file for the product exchange immediately.
Excuse me, but I would like notification to an inquiry form by all means.
・In the case of exchange in shohinfuryotoheishaomoiin, I bear the delivery charges at the time of the ko return in us.

※In the case of the following, I cannot accept return of goods.
・The product which you used once
・It is different in the image of the product photograph
(the product photograph, please note that vanity may be different from a real product by a terminal of the use.)
・When a wound or dirt damage occur by the responsibility of the customer
・When a product is sent back to us without notification beforehand
・The product which I processed size rectification and carved seal cases and sent
・Case (allergy to metal size is not correct e.g.) by customer convenience

※ When you send a product to me, for accident prevention, please send it to the following address by the home delivery that a delivery record remains.
・The delivery slip hopes that I have you save it by all means.
・Packing at the time of the return: Please enclose a thing bundled with a product at the delivery including the product (please put it in the cases), instruction manual, differentiation book.
・A customer memo: Please specify repair content of a full name, an address, a phone number, the hope of the customer.
[return address]
Ito jewels and ornaments
[address] 〒 333-0847 1-21-9, Shibanakada, Kawaguchi-shi, Saitama Ito Building 1F
[TEL] 048-266-1801 (11: 00~18:00 except Saturday, Sundays and holidays)
※The refund method of the product price varies according to payment methods in case of the purchase.
・A credit card: The returned goods processing day in us is the request cancellation day to the credit card company.
In the case of the disposal of credit card companies that stepped over the tightening day, please refer to the credit card company of the use directly.
・C.O.D.: In an account in the name of delivery other side, I make transfer.
・Convenience store advance payment: I make transfer in an account in the name of orderer.
※In the case of C.O.D. or convenience store advance payment, a payment method, please connect including following transfer bank information.

* Transfer point bank name
・Supporting store's name ※In the case of Japan Post Bank, I tend the store
* Account name
・Account number
・Account name (furigana)

■About "cooling-off"
"The cooling-off" is a system applied to door-to-door sales. The application of the cooling-off is not required for a mail order.
burirare is not applied to the cooling-off system for a mail order to have you do shopping from a customer by access. Thank you for your understanding beforehand.
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